Mar 28, 2024 The Perils of Project-Based Research: Why Continuous Listening Matters Mar 28, 2024
Mar 26, 2024 Audience Segmentation: Describers vs Definers Mar 26, 2024
Mar 21, 2024 Amplifying Challenges for Strategic Advantage Mar 21, 2024
Mar 15, 2024 Anatomy of an Opportunity Map Mar 15, 2024

February 2024

Feb 29, 2024 Listening Deeply: A Key to Driving Behavior Change in Museums Feb 29, 2024
Feb 19, 2024 Museums can only support people's goals. Feb 19, 2024
Feb 15, 2024 Community Goals: A Better Path to Expanding the Purpose of Museums Feb 15, 2024
Feb 14, 2024 Five Years Later: Why Are Administrators Still Not Thinking About the Online Sales Experience? Feb 14, 2024
Feb 13, 2024 Is “practical” just another word for “easy”? Feb 13, 2024
Feb 12, 2024 What if research were your most effective community outreach tool? Feb 12, 2024

January 2024

Jan 24, 2024 Listening Deeply in Museums Jan 24, 2024
Jan 15, 2024 What is progress-space research? Jan 15, 2024
Jan 3, 2024 2024 Roadmap Jan 3, 2024

November 2023

Nov 21, 2023 Anatomy of reader survey Nov 21, 2023
Nov 6, 2023 A simpler (but not easy) way to define "community" and communities Nov 6, 2023

October 2023

Oct 29, 2023 Why take turns when you can take power? Oct 29, 2023
Oct 23, 2023 Synergy Mapping on November 16th Oct 23, 2023
Oct 16, 2023 Disney’s illustrations of coherent action Oct 16, 2023

September 2023

Sep 30, 2023 People’s goals don’t change. Museums do. Sep 30, 2023
Sep 25, 2023 You don’t have to build faster horses for funders Sep 25, 2023
Sep 5, 2023 Community Goals takes the stand Sep 5, 2023

August 2023

Aug 28, 2023 Museums As Progress v. RELEVANCE, NEEDS, & ENGAGEMENT LLC Aug 28, 2023
Aug 13, 2023 Is your museum grocery shopping when it’s hungry? Aug 13, 2023
Aug 7, 2023 Gathering for Inclusive Leadership this September Aug 7, 2023

July 2023

Jul 30, 2023 Relevance points to goals Jul 30, 2023
Jul 24, 2023 Point! Counterpoint! Jul 24, 2023
Jul 14, 2023 “But you’re a museum.” Jul 14, 2023

May 2023

May 10, 2023 Will museum professionals go beyond only CAREing for audiences? May 10, 2023
May 5, 2023 General Practices vs. General Progress May 5, 2023

April 2023

Apr 17, 2023 Call for nominations: The Best Dressed Worst Practice Award Apr 17, 2023
Apr 8, 2023 Introducing the Parvies Goint Principle Apr 8, 2023

March 2023

Mar 30, 2023 Study on DEAI practices in museums limited to respondents able to complete marathon survey Mar 30, 2023
Mar 20, 2023 [Registration] Beware the Amygdala Hijack: Developing your Emotional Intelligence with Jennifer DePrizio Mar 20, 2023
Mar 13, 2023 Expanding the purpose of museums shouldn’t be up to museum professionals Mar 13, 2023
Mar 7, 2023 The (unfulfilled) promise of an adult onesie Mar 7, 2023

February 2023

Feb 27, 2023 Beware the Amygdala Hijack: Developing your Emotional Intelligence [Video] Feb 27, 2023
Feb 21, 2023 Your museum is pleased to announce the newest member of its leadership team Feb 21, 2023
Feb 15, 2023 4 reasons museums need to stop trying to meet community needs Feb 15, 2023
Feb 7, 2023 The Allegory of Progress Feb 7, 2023
Feb 2, 2023 Better listening is uncertain listening Feb 2, 2023

January 2023

Jan 24, 2023 Unlocking Purpose for Transformational Leadership: A Resource for You Jan 24, 2023
Jan 2, 2023 Your 2023 Roadmap Jan 2, 2023

December 2022

Dec 7, 2022 Thou shalt be invited to prioritize progress over engagement Dec 7, 2022

November 2022

Nov 29, 2022 PSR Study Participant Calculator Nov 29, 2022

September 2022

Sep 20, 2022 From Vertical Integration to Equitable Hiring, These Performing Arts Organizations Are Leading the Way Sep 20, 2022
Sep 8, 2022 What good is strategy to museums? Sep 8, 2022

August 2022

Aug 30, 2022 From Goals to Observations: A Planning Worksheet Aug 30, 2022
Aug 23, 2022 A streaming parable Aug 23, 2022
Aug 16, 2022 Close Up Shop Aug 16, 2022
Aug 9, 2022 Psychiatric Help [August Caption Contest] Aug 9, 2022
Aug 1, 2022 Describing value vs generating value Aug 1, 2022

July 2022

Jul 30, 2022 When research risks relationships Jul 30, 2022
Jul 26, 2022 Your Museum Is for Hire [Part 2] Jul 26, 2022
Jul 23, 2022 Purpose-Driven Media Jul 23, 2022
Jul 19, 2022 Your Museum Is for Hire [Part 1] Jul 19, 2022
Jul 13, 2022 Embracing “What if …” Jul 13, 2022
Jul 13, 2022 Ecocycle Mapping Jul 13, 2022
Jul 12, 2022 Prioritizing Progress Over Product Jul 12, 2022
Jul 5, 2022 Three bites, one elephant Jul 5, 2022

June 2022

Jun 29, 2022 Dr. Porchia Moore on Cartography for Racial Equity and Inclusion in Museums Jun 29, 2022
Jun 23, 2022 What even is “community”? Jun 23, 2022

May 2022

May 11, 2022 Putting People at the Center of Programming May 11, 2022
May 1, 2022 The “Good Old Days” May 1, 2022

April 2022

Apr 22, 2022 What have you learned from observing visitors? Apr 22, 2022
Apr 12, 2022 This Is Just to Say Apr 12, 2022
Apr 12, 2022 Challenge Accepted: Retrofuture Mapping Smithsonian’s National Museum of American History Apr 12, 2022
Apr 11, 2022 Here to Stay: How Virtual Programming Has Helped Museums Expand Community Engagement Apr 11, 2022

March 2022

Mar 24, 2022 The Path to an Effective Journey Map Mar 24, 2022
Mar 3, 2022 Uncovering Hidden Barriers and Motivations: Indirect Approaches to Understanding Members Mar 3, 2022
Mar 1, 2022 Two ways to create value Mar 1, 2022

February 2022

Feb 15, 2022 Beyond Surveys: Uncovering Hidden Barriers and Motivations Feb 15, 2022
Feb 14, 2022 Watch: The Post-Conference Era with Robert Weisberg Feb 14, 2022
Feb 7, 2022 The Temporary Alternative Worlds of Virtual Gatherings Feb 7, 2022

January 2022

Jan 28, 2022 The Post-Conference Era with Robert Weisberg of Museum Human Jan 28, 2022
Jan 27, 2022 "How To with John Wilson": A Masterclass in Communicating Progress-Space Research Jan 27, 2022
Jan 24, 2022 What Does It Mean to Be A “Member?” Jan 24, 2022
Jan 22, 2022 Embracing Seasonality as a Tool for Meaningful Experiences Jan 22, 2022

December 2021

Dec 30, 2021 Museums Need a Little More Sci-Fi Dec 30, 2021
Dec 21, 2021 2022 Roadmap Dec 21, 2021
Dec 2, 2021 Choosing Synchronous vs. Asynchronous Gatherings Through the Lens of Listening Dec 2, 2021

November 2021

Nov 27, 2021 When is gambling *not* gambling? Nov 27, 2021
Nov 18, 2021 All research is a form of gathering Nov 18, 2021
Nov 18, 2021 How might smaller museums better invest in marketing? Nov 18, 2021
Nov 17, 2021 Re: The museum conference of the future Nov 17, 2021
Nov 15, 2021 More Engagement = Less Value Nov 15, 2021
Nov 4, 2021 Rethinking Museum Membership: Innovative Strategies and Models from The Membership Innovation Group Nov 4, 2021

October 2021

Oct 26, 2021 A Yarn-Up About Gathering Oct 26, 2021
Oct 24, 2021 The Enabler Oct 24, 2021
Oct 21, 2021 The MacBook Executive Oct 21, 2021
Oct 18, 2021 What Is Your Membership Pricing Strategy? Oct 18, 2021
Oct 10, 2021 Shifting Focus from Problems to Progress Oct 10, 2021
Oct 3, 2021 Deep Diving vs. Surface Skimming: Progress-Space Research and Market Research Oct 3, 2021

September 2021

Sep 30, 2021 Mapping listening habits to audience goals Sep 30, 2021
Sep 28, 2021 Creativity in management (and research) Sep 28, 2021
Sep 6, 2021 Join the Museums as Stagnation Community Sep 6, 2021

August 2021

Aug 26, 2021 The Object vs. Experience Debate: Exploring the Implications of "Invasively Meaningful" Design Aug 26, 2021
Aug 24, 2021 A Museums As Progress Production Aug 24, 2021
Aug 23, 2021 Abandoning the Fetish of the Thing: The Case for Experience-Centered Museums Aug 23, 2021
Aug 22, 2021 Beyond Interest and Practice: Envisioning a “Community of Results” Aug 22, 2021
Aug 20, 2021 Embracing Grand Gestures: Deep Work Sprints for Museum Professionals Aug 20, 2021
Aug 19, 2021 Imagining a “Results-Only Museum Environment” (ROME) Aug 19, 2021

July 2021

Jul 12, 2021 From Solutions to “Purpose Supporters”” A Thought Experiment for Museum Professionals Jul 12, 2021

June 2021

Jun 29, 2021 Envisioning Your Ideal Visitor: A Collaborative Thought Experiment Jun 29, 2021
Jun 21, 2021 Ambivalent pancakes Jun 21, 2021
Jun 4, 2021 What is the purpose of community-based research? Jun 4, 2021

May 2021

May 26, 2021 When probing feels scary, reflect May 26, 2021
May 24, 2021 Our most engaged visitor May 24, 2021
May 21, 2021 Museum membership is down but it’s not out. May 21, 2021
May 13, 2021 Aubrey Bergauer on Comeback Planning for Cultural Organizations May 13, 2021
May 7, 2021 Ceci n'est pas une vaccination experiment May 7, 2021
May 2, 2021 Fires are engaging. May 2, 2021

March 2021

Mar 13, 2021 “You can’t do that.” Mar 13, 2021
Mar 10, 2021 Is It Time to Retire the Term “Problem Space”? Mar 10, 2021
Mar 8, 2021 In Defense of Imperfect Research: Shere Hite and the Value of Context Mar 8, 2021
Mar 5, 2021 Horizon goals Mar 5, 2021
Mar 4, 2021 The $100 Test Revisited Mar 4, 2021
Mar 1, 2021 The Museums-as-Progress Ecosystem Mar 1, 2021

February 2021

Feb 24, 2021 Your museum needs a brunch program Feb 24, 2021
Feb 23, 2021 Song of My Self-Made Spaghetti Carbonara Feb 23, 2021
Feb 22, 2021 “I am incomplete without an understanding of your needs and choice set.” Feb 22, 2021
Feb 17, 2021 How are museums like car dealerships? Feb 17, 2021
Feb 2, 2021 The future won’t wait for museums. Feb 2, 2021

January 2021

Jan 21, 2021 Nary a stage without a trap Jan 21, 2021
Jan 11, 2021 Museums are Perfectionist Control Freaks Jan 11, 2021
Jan 7, 2021 Permission is a muscle Jan 7, 2021
Jan 5, 2021 Embrace your thieves Jan 5, 2021

December 2020

Dec 24, 2020 2021 Roadmap Dec 24, 2020
Dec 15, 2020 Diversity in Museums: More Than Just a Buzzword Dec 15, 2020

November 2020

Nov 24, 2020 Inventory your cow paths Nov 24, 2020

October 2020

Oct 20, 2020 We need a better shorthand Oct 20, 2020
Oct 10, 2020 Measure the Thingy Spot Oct 10, 2020

September 2020

Sep 25, 2020 What audience research can teach the rest of the museum field Sep 25, 2020
Sep 1, 2020 Today's community (tomorrow’s cult) Sep 1, 2020

August 2020

Aug 17, 2020 Good Cop, Bad Cop: Why Problem-Space Conversations Matter for Museums Aug 17, 2020
Aug 14, 2020 Randi Korn on Intentional Practice & Reflection During a Crisis (Writer Roundtable) Aug 14, 2020
Aug 10, 2020 Indi Young on problem-space research for cultural organizations Aug 10, 2020

July 2020

Jul 31, 2020 Now Serving Jul 31, 2020
Jul 16, 2020 Marriage Field Guide Jul 16, 2020
Jul 7, 2020 Audience Engagement Is Dead — Long Live Progress Jul 7, 2020
Jul 2, 2020 Elevating Museum Web Analytics: Lessons from the Met Jul 2, 2020

June 2020

Jun 16, 2020 Are you still only counting survivors? Jun 16, 2020
Jun 9, 2020 Breathless interactives Jun 9, 2020

May 2020

May 19, 2020 The Survey Trap: Why Museums Must Embrace the Power of Perceived Social Risk May 19, 2020
May 8, 2020 The Silver Lining of Forced Experimentation May 8, 2020
May 7, 2020 Convening content May 7, 2020
May 6, 2020 Focus on the past-positive, not the present-negative. May 6, 2020
May 5, 2020 Give them something to lose May 5, 2020

April 2020

Apr 30, 2020 Uncovering the "Why" Behind Museum Visits: A Powerful Case Study Apr 30, 2020
Apr 28, 2020 Looking Beyond Demographics: Embracing Shared Aspirations Apr 28, 2020
Apr 24, 2020 Intentional Practice During a Crisis Apr 24, 2020
Apr 23, 2020 The solution-free space Apr 23, 2020
Apr 22, 2020 The Frame Paints the Picture: Exploring the Difference Between Market Research and Problem-Space Research Apr 22, 2020
Apr 20, 2020 The Museums as Progress Model: 2.5 Principles Apr 20, 2020
Apr 16, 2020 Gambling-Phrenologist-Final.doc Apr 16, 2020
Apr 14, 2020 What if engagement is just a byproduct of progress? Apr 14, 2020
Apr 8, 2020 Rethinking Museum Engagement During COVID-19 Closures Apr 8, 2020
Apr 7, 2020 There’s a gambling phrenologist inside all of us Apr 7, 2020

March 2020

Mar 27, 2020 Shifting from Data-Driven to Model-Driven Decision Making in Museums Mar 27, 2020
Mar 22, 2020 Weave a Parachute Out of Everything Broken: Crafting Museum Strategy in Times of Crisis Mar 22, 2020
Mar 12, 2020 Uncovering Visitors' Deeper Goals: Moving from Solution Space to Problem Space Mar 12, 2020
Mar 11, 2020 Relevance as a Precious Resource: Focusing on Key Audiences Mar 11, 2020
Mar 6, 2020 Moving Beyond Typologies: The Power of Segmenting by Goals Mar 6, 2020
Mar 4, 2020 Embracing a Richer View: From Generative to Foundational Research Mar 4, 2020
Mar 3, 2020 When Data Fuels Uncertainty: Balancing Quantitative and Qualitative Insights Mar 3, 2020

February 2020

Feb 27, 2020 What are the limits of subject matter expertise? Feb 27, 2020
Feb 26, 2020 The problem space Feb 26, 2020
Feb 19, 2020 Understanding Museum Visitors Through the Lens of Viruses Feb 19, 2020
Feb 18, 2020 Randi Korn on banning engagement and building trust Feb 18, 2020
Feb 14, 2020 Breaking Through the Survey Wall: Balancing Evaluative and Generative Research Feb 14, 2020
Feb 12, 2020 Understanding the Nuances of Jobs to Be Done in Cultural Contexts Feb 12, 2020
Feb 11, 2020 Lessons from Nina Simon's The Art of Relevance for Understanding Audiences Feb 11, 2020
Feb 7, 2020 Look At Art. Get Paid. A Model for Contextual Inquiry in Museums? Feb 7, 2020
Feb 6, 2020 Can I engage you to be motivated? Feb 6, 2020

January 2020

Jan 30, 2020 Don't Confuse “How Did You Hear About Us?” with the Reason for Visiting Jan 30, 2020
Jan 29, 2020 Culture change by another name Jan 29, 2020
Jan 20, 2020 A demographics-driven morning Jan 20, 2020
Jan 17, 2020 Evaluating Museum Research: A Heuristic Approach Jan 17, 2020
Jan 15, 2020 Breakup Letters: A Powerful Tool for Uncovering Visitor Sentiment Jan 15, 2020
Jan 14, 2020 Are Your Surveys Gambling with Your Museum's Future? Jan 14, 2020
Jan 3, 2020 Let’s Stop Gambling in 2020 Jan 3, 2020

October 2019

Oct 15, 2019 The Museums-As-Progress Model Oct 15, 2019

Newsletter Archive

Museums as Progress