This Is Just to Say

Preview

I have completed
your museum’s survey
that asked 
”How can we better serve you?”

and which
you were probably
hoping
would validate your decisions

Forgive me
I participated even though I’ve never visited because
the suggested responses were delicious
so simple
and so cold

Kyle Bowen

Kyle is the founder of Museums as Progress. He helps cultural organizations increase their relevance and impact through progress-space research.

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What have you learned from observing visitors?

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Challenge Accepted: Retrofuture Mapping Smithsonian’s National Museum of American History