Point! Counterpoint!

A study reveals how empathy is easier when we think in analogous terms, but true empathy requires continuous exposure and deep listening. Try applying this approach in your museum, remembering that listening is a skill everyone can develop.

Kyle Bowen

Kyle is the founder of Museums as Progress. He helps cultural organizations increase their relevance and impact through progress-space research.

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Relevance points to goals

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“But you’re a museum.”